Configure Monthly QCDS Request Limits by Joomla User Group

QCDS Max and All Access can apply an optional local monthly sending allowance to Joomla users based on their authorized user groups. This is separate from QuantaCade's plan-level Basic/Pro request allowance.

When local group limits are enabled, configure every group that should be allowed to send Requests. An applicable group with no positive allowance is effectively limited to zero.

Open User Group Limits

  1. Go to Components > QC Digital Signature > User Group Limits.
  2. Confirm the current Effective tier provides Max or All Access features.
  3. Enable the monthly Joomla user-group request limits option.
  4. For each Joomla group, enter a monthly number or select Unlimited.
  5. Select Save User Group Limits.

What the Setting Controls

This feature limits how many Requests an individual Joomla sender may send during a calendar month. QCDS evaluates the sender's authorized Joomla groups at the send boundary and counts Requests sent by that Joomla user in the Request's configured time zone.

The local limit is enforced only while the feature is licensed and enabled. Max and All Access are unlimited at the plan level, so these group limits are an optional administrator policy layered on top of that plan-level access.

Numeric Allowances and Unlimited

  • A numeric value sets the maximum local Requests for that group during the month.
  • 0 means members receive no local sending allowance from that group.
  • Unlimited removes the local numeric cap for members to whom that group applies.
  • The administrator screen accepts numeric allowances from 0 through 1,000,000.

When the feature is enabled, QCDS treats a group without a different saved allowance as zero. Do not enable group limits and assume an unspecified group will inherit the Max plan's unlimited behavior.

This Is Separate from Basic and Pro Plan Allowances

Basic and Pro request-volume authorization is checked separately against QuantaCade when Send Now is used. The User Group Limits screen is not the place to change a Basic or Pro domain allowance, and a local Joomla group setting does not replace the server-authoritative plan check.

Test the Policy Before Relying on It

  1. Use representative non-Super-User accounts from the groups you configured.
  2. Confirm the expected monthly allowance appears in the frontend workflow.
  3. Send controlled test Requests and verify the remaining local allowance changes as expected.
  4. Check users who belong to more than one group; QCDS resolves those memberships as described in the multiple-group article.

If a User Cannot Send

Check whether monthly group limits are enabled, which authorized groups Joomla reports for the user, and the saved value for each applicable group. A sender with no applicable positive or Unlimited allowance is blocked locally even though the installation's Max plan itself is unlimited.

Community Discussion

Want to compare workflows, share practical tips, or discuss how you use this QCDS feature? Visit the QC Digital Signature Community. For private support, bug reports, account-specific issues, or feature requests, use the QuantaCade support system.