Completed vs Archived QCDS Requests

In QCDS, Completed describes the transaction lifecycle; Archived is an organizational choice made after completion. Archiving does not turn the Request into a different legal/evidence record and does not delete its completed document or history.

What Completed Means

A Request becomes Completed after all required signers have completed and QCDS successfully generates and verifies the completed PDF artifact. The completed record can then expose the final download, completion-delivery history, Timeline evidence, and completed-document actions.

Completion is therefore about the signing transaction reaching its successful final state.

What Archive Changes

From the Completed tab, the Archive action sets the manager archive timestamp and moves that completed Request into the Archived tab. The Request status itself remains completed.

QCDS also records the archive action in the Request Timeline and audit/domain-event history.

What Archive Does Not Do

Archiving does not remove or rewrite:

  • the completed PDF artifact;
  • signatures, signer values, or completion timestamps;
  • the immutable Request snapshot or integrity hashes;
  • Timeline and delivery history; or
  • signer attachments retained with the completed Request.

The Request Details status presentation explicitly identifies an archived record as Completed - Archived and states that the completed document and evidence remain available.

Actions Remain Available

Archived Requests remain viewable. When the completed artifact is present, you can still download the Completed PDF or Completed Package. QCDS also keeps the completed-document resend action available from the Archived list.

When to Archive

Use Archive when a finished Request no longer needs to occupy the active Completed list but must remain accessible for records, audit, or later delivery. Do not use Archive as a substitute for deletion or retention-policy processing; it is intentionally a manager organization feature.

Community Discussion

Want to compare workflows, share practical tips, or discuss how you use this QCDS feature? Visit the QC Digital Signature Community. For private support, bug reports, account-specific issues, or feature requests, use the QuantaCade support system.