Complete Shufti Identity Verification as a QCDS Signer

When a QCDS Request requires Level 2 verification through Shufti, the QCDS signer page collects the required identity proof locally, submits it to the bound Shufti account, and keeps signing locked until an authenticated provider result is accepted.

Choose the Government ID Type

Open your secure QCDS signer link and continue into Identity Verification. Choose one of the supported document types:

  • Passport
  • Government ID Card
  • Driver's License

Capture the Required Proof

QCDS requires the front or identity page of the selected ID and a live facial video. A back-side ID image is optional unless needed for the document you are using.

  • ID images must be JPEG or PNG and are limited to 16 MB per captured proof.
  • The live face capture must be MP4 or MOV and is limited to 20 MB.

You can clear and recapture a proof while the verification is still pending. Once an attempt is submitted, use the retry flow instead of editing the already-submitted capture set.

Submit the Verification

QCDS stores the capture in protected temporary storage, prepares the Shufti request, and submits the government-ID and live-face proof together with transaction/device metadata. The participant's Level 2 status changes to In Progress while the provider processes the request.

When QCDS receives an authenticated signed response from Shufti, it deletes the local raw capture media and records the provider decision. If the transport fails before an authenticated response is received, the temporary media can remain briefly so the same attempt can be retried; abandoned temporary identity media is capped at one hour.

Wait for the Provider Decision

The signer page can poll the provider status while the verification is in progress, and you can use Check Verification Status manually. A verified result unlocks signing. A declined result shows Identity Verification Failed; an operational/provider problem can show Identity Verification Unavailable.

Privacy and Evidence

QCDS does not keep the Shufti raw ID/face capture as permanent completed-document evidence. After provider processing, QCDS retains limited verification evidence and transaction hashes, while the temporary capture files are deleted. This keeps the completion record useful without treating the raw identity media as a permanent QCDS document.

Community Discussion

Want to compare workflows, share practical tips, or discuss how you use this QCDS feature? Visit the QC Digital Signature Community. For private support, bug reports, account-specific issues, or feature requests, use the QuantaCade support system.