Correct Signer Information While Signing

Some QCDS signer-information fields can be corrected by the signer before completion. Name, first/last name, phone, address, company, and title are editable when those fields are assigned; Signer Email remains read-only transaction evidence.

Which Signer Information Can Be Corrected

The current signer app allows these assigned profile fields to be edited while the participant is active:

  • Signer Name;
  • Signer First Name and Signer Last Name;
  • Signer Phone;
  • Signer Address;
  • Signer Company; and
  • Signer Title.

These fields start from the participant information that was frozen when the Request was sent. Once you change one, QCDS preserves the signer-provided value for the active transaction instead of immediately restoring the original frozen value.

Signer Email Is Read-Only

Signer Email is rendered as a read-only value. It identifies the frozen participant/delivery identity used for the Request and is intentionally excluded from the signer-editable profile set. Correcting another profile field does not change the participant email address or the invitation destination.

First and Last Name Stay Consistent with Signer Name

The active signer app coordinates the editable name fields. When First Name or Last Name changes, it can refresh the composed Signer Name shown in the same signing session unless a separate signer-supplied name value should be preserved. Review the visible name fields before submitting so the final values represent what you intend to attest.

What Is Saved in This Request

Your corrected values are autosaved as signer-provided field values for your exact participant. They do not rewrite the immutable participant snapshot that records what QCDS knew at send time. On successful Submit, the final signer values become part of the Request evidence alongside that original frozen snapshot.

When the Saved Contact Is Updated

If this participant originally came from an active saved QCDS Contact, QCDS makes a best-effort update of that live Contact after participant completion succeeds. Only signer-confirmed name, first/last name, phone, address, company, and title corrections are considered. Email is not part of this write-back.

If the participant was not Contact-backed, the Contact was later archived/deleted, or the profile update fails, the signing completion remains valid. Contact maintenance is deliberately secondary and must never undo or invalidate the completed Request.

Historical Evidence Is Preserved

A Contact update affects reusable data for future work only. It does not rewrite the sent Request's frozen participant snapshot, previous timeline/evidence, or the final field values that document what the signer actually submitted in this transaction.

Community Discussion

Want to compare workflows, share practical tips, or discuss how you use this QCDS feature? Visit the QC Digital Signature Community. For private support, bug reports, account-specific issues, or feature requests, use the QuantaCade support system.