Cancel a Pending Invite Link

Use Cancel Invite when an outstanding Invite Link should no longer be usable. In the current unified frontend, the cancellation button is shown on active Sent, Opened, or Resent records created by the current manager.

QCFUM preserves the invitation as history; cancellation is a state change, not a database deletion.

Cancel an Outstanding Invite

  1. Open Dashboard → Invitations → Manage Invites.
  2. Expand the active invitation you want to stop.
  3. Select Cancel Invite and confirm the browser prompt.
  4. Verify the record now shows Cancelled when inactive history is included.

What Cancellation Changes

QCFUM writes status cancelled, records the cancellation time, and clears the invitation’s next email/action scheduling fields. The recipient can no longer complete account setup from that Invite record because only sent/opened/resent statuses are accepted.

What Cancellation Preserves

The Invite row, submitter attribution, Pack/Profile references, delivery timestamps, and audit history remain available for troubleshooting and historical reporting. Cancel is therefore different from deleting evidence of the onboarding attempt.

Cancellation vs Other Inactive Outcomes

OutcomeMeaning
CancelledA manager or configured automation intentionally stopped the invitation.
ExpiredThe invitation passed its expiration time.
RejectedAn administrator rejected a pending approval request before activation/delivery.
CompletedThe recipient successfully finished account setup.

Pending Approval Is a Different State

An Invite whose stored status is literally pending is waiting for Approval Queue review and does not show the normal manager Cancel button. An authorized reviewer should approve or reject that request. “Pending Invite Link” in everyday language should not be confused with QCFUM’s exact pending approval status.

If the Person Still Needs Access Later

Create a new invitation rather than trying to reactivate the cancelled token. The new Invite will receive its own token, expiration, delivery history, and approval state.


Community Discussion

Want to compare Joomla user-onboarding workflows, share practical QCFUM tips, or discuss how other administrators use this feature? Visit the QC Frontend User Manager Community. For private support, bug reports, account-specific entitlement problems, or feature requests, use the QuantaCade support system.