Send a Manual Invite Nudge or Resend

Manual Nudge/Resend is available from Basic upward for active Invite Links when the frontend manager has tracking permission. It sends the recipient a fresh secure setup link without requiring Pro Scheduled Automation.

A successful manual Nudge rotates the Invite token. The previous link stops being the current valid token only after the replacement email has been sent successfully.

Send a Nudge

  1. Open Dashboard → Invitations → Manage Invites.
  2. Expand an invitation whose status is Sent, Opened, or Resent.
  3. Select Send Nudge.
  4. Confirm the record changes to Resent and the Last Email Sent time updates.
  5. If the recipient reports another problem, check status/expiration before sending repeated reminders.

Which Invitations Are Eligible

QCFUM allows manual resend only for the creator’s own active invitations in sent, opened, or resent state. Completed, expired, cancelled, rejected, and pending-approval invitations are not normal Nudge candidates.

Safe Token Rotation

QCFUM first generates a new 32-byte token and stores its hash as a pending replacement. It sends the message using the Invite Link Resend / Nudge email template. Only after mail succeeds does QCFUM promote the new hash, set status to resent, and update the manual-nudge/email timestamps.

If sending fails, QCFUM removes the staged replacement and reports that the recipient’s previous Invite Link remains valid. This avoids invalidating a working link because of an SMTP failure.

Manual Nudge vs Scheduled Automation

Manual NudgeAutomatic nudges
Basic+ feature initiated by a frontend managerPro+ Scheduled Automation feature
Runs when the manager selects Send NudgeRuns according to configured automation timing
Uses the current manual Nudge/Resend templateUses automation rules/templates for scheduled reminders

Troubleshooting

  • If Send Nudge is absent, verify qcfum.frontend.track and that the invitation is still active.
  • If mail fails, test Joomla mail transport and the current Nudge template; the old link should remain valid.
  • If a Nudge succeeds, tell the recipient to use the newest message because the successful resend rotated the token.

Community Discussion

Want to compare Joomla user-onboarding workflows, share practical QCFUM tips, or discuss how other administrators use this feature? Visit the QC Frontend User Manager Community. For private support, bug reports, account-specific entitlement problems, or feature requests, use the QuantaCade support system.