Configure and Use Approval Reminder Automation
QCFUM can send administrators reminder email when approval items remain pending. Approval reminders are part of the commercial Scheduled Automation workflow, not the separate Entitlement Revalidation task.
The feature starts at Pro and is off by default. It also depends on administrator notification email being enabled and at least one valid administrator/custom recipient being configured.
Configure the Reminder Rules
| Setting | Allowed/default behavior |
|---|---|
| Send approval reminders | Off by default. Must be enabled for reminder processing. |
| Approval reminder after days | 1–365 days; default 3. |
| Approval repeat days | 1–365 days; default 3. |
| Max approval reminders | 1–20 per pending item; default 3. |
Required Dependencies
- Effective tier must include Scheduled Automation (Pro, Max, or All Access).
- Scheduled Automation must be enabled in QCFUM settings and its Joomla Scheduled Task must run.
- Email admins/custom recipients must be enabled.
- At least one administrator recipient address must be configured.
- The
approval_reminder_adminemail template supplies the reminder message.
Which Pending Items Are Counted
The reminder pass checks pending created users, pending Invite Links, and pending durable User Manager action approvals. It uses each item’s creation date plus reminder metadata to decide whether the first reminder, repeat interval, and maximum count allow another reminder.
What the Email Contains
QCFUM sends an administrator reminder using aggregate values such as the total pending count and oldest pending date. For each eligible pending item, QCFUM records approval_reminder_count and approval_reminder_last_sent_at in metadata so the repeat/max rules can be enforced later.
Do Not Confuse the Two Scheduled Tasks
The Entitlement Revalidation task protects licensing health and runs on its own canonical schedule. Approval reminders run through QC Frontend User Manager Scheduled Automation. If reminders are not arriving, verify the commercial Scheduled Automation task, QCFUM automation setting, admin recipients, and template—not the entitlement task.
Community Discussion
Want to compare Joomla user-onboarding workflows, share practical QCFUM tips, or discuss how other administrators use this feature? Visit the QC Frontend User Manager Community. For private support, bug reports, account-specific entitlement problems, or feature requests, use the QuantaCade support system.