Add or Duplicate a Custom Email Template

QCFUM can create additive Custom email-template records from scratch or by duplicating an existing Core or Custom template. Custom templates are useful where QCFUM exposes a selectable template, such as an Invite Pack.

Basic supports Custom template records with editable plain text and built-in HTML; Pro+ additionally permits editable Custom HTML.

Add a New Custom Template

  1. Open Administrator → QCFUM → Email.
  2. Choose Add Email Template.
  3. Enter Title, Subject, and required Plain-text body.
  4. Optionally add a Description.
  5. On Pro+, choose Custom HTML and enter HTML if needed.
  6. Review Published state; the new-template form defaults to Unpublished.
  7. Save, Send Test, and assign the template only where the workflow allows template selection.

How the New Key Is Generated

For a new record, the hidden template key starts blank. QCFUM derives a lowercase key from the title, replacing non-alphanumeric runs with underscores and then allowing only lowercase letters, digits, underscore, and hyphen. The email-template table’s unique key must still be respected.

Duplicate an Existing Template

Duplicate copies the source title, description, subject, plain body, HTML body, and HTML-enabled state. QCFUM creates a unique key such as original_copy, then original_copy_2 if needed, appends “Copy” to the title, and always creates the duplicate as Unpublished.

A Duplicate Is Always Custom

Even when the source was Core, the new key is not one of the built-in Core keys, so QCFUM classifies the duplicate as Custom. Publishing it does not automatically replace the original Core workflow key.

Basic and Preserved HTML

A duplicated record can carry stored HTML from its source. On Basic, QCFUM still renders built-in HTML from plain text because the HTML feature is not active; stored Custom HTML remains preserved for a later Pro+ entitlement.

Community Discussion

Want to compare Joomla user-management workflows, share practical QCFUM tips, or discuss how other administrators use this feature? Visit the QC Frontend User Manager Community. For private support, bug reports, account-specific entitlement problems, or feature requests, use the QuantaCade support system.