Core Versus Custom QCFUM Email Templates

QCFUM classifies an email template as Core when its template key exists in QCFUM’s built-in defaultEmailTemplates() map. Any other template key is treated as Custom. In 2.0.4 there are 26 built-in Core template keys covering onboarding, approvals, automation, user management, CSV summaries, testing, and administrator notices.

“Custom template” and “Custom HTML” are different concepts: a Custom template record can exist on Basic, while editable Custom HTML formatting requires Pro or higher.

Core Templates

Core templates keep the permanent key that QCFUM workflow code expects. Administrators can edit their title, description, subject, and body, publish or unpublish them, send tests, and duplicate them. QCFUM refuses deletion of a Core template and instructs the administrator to unpublish it instead.

Custom Templates

A Custom template is additive. Creating a new template generates a normalized key from its title when no key is supplied. Duplicating either a Core or Custom template creates a new Custom record with a unique _copy-style key and leaves it unpublished until reviewed.

Where Custom Templates Apply

Custom templates are available where a QCFUM workflow allows an administrator-selectable template, such as Invite Pack email selection. They do not automatically replace a Core workflow key merely because they exist or are published.

Deletion Rules for Custom Templates

Custom templates can be deleted only when no Invite Pack still references the template key and no queued or failed email-delivery rows still depend on it. QCFUM preserves historical audit/delivery records after an allowed deletion.

Plain Text Versus HTML

All templates require an editable plain-text body. Basic can use both Core and Custom template records with QCFUM’s built-in HTML generated from the plain text. Pro+ adds the option to enable and edit a Custom HTML body. A downgrade preserves previously saved custom HTML and its enabled state so it can become active again when Pro+ returns.

Community Discussion

Want to compare Joomla user-management workflows, share practical QCFUM tips, or discuss how other administrators use this feature? Visit the QC Frontend User Manager Community. For private support, bug reports, account-specific entitlement problems, or feature requests, use the QuantaCade support system.