Refresh QCLF Entitlement and Interpret the Result

Refresh Entitlement asks QC Live Forum to resolve the current Authorized-Domain entitlement now instead of waiting for the next automatic check. It does not start the one-time Max Preview.

Use a manual refresh after adding or changing an Authorized Domain, after correcting entitlement-task health, or when Status does not match the subscription you expect.

Run a Manual Refresh

  1. Open Components > QC Live Forum.
  2. Open Status or Settings.
  3. Confirm the detected Domain is the one assigned to QC Live Forum in your QuantaCade account.
  4. Select Refresh Entitlement. This action requires the QCLF Manage License permission.
  5. Read the resulting message, then review Status, Base tier, Effective tier, Verification, Access until, Last checked, and Next automatic check.

A Confirmed Paid Result

For current releases, QCLF normally verifies the detected site through Authorized Domains. A confirmed Pro, Max, or All Access result updates the signed entitlement cache, Base/Effective tier data, access dates, validation timestamps, and next automatic check.

If an active preview is returned, the Effective tier can be Max while the underlying Base tier remains separate.

An Authoritative Basic or Invalid Result

A server-authoritative Basic result is not the same thing as a connection failure. Basic is a valid operating state and core Basic features remain available.

Expired, revoked, explicitly invalid, deactivated, disabled, or cancelled entitlement results fail closed. QCLF does not extend them merely because an older paid cache exists. A known paid or preview expiration is also never extended locally.

A Temporary Transport Failure

If QCLF cannot reach the entitlement service, Status records a validation-unavailable/unreachable condition. A previously confirmed paid tier or preview can be retained only when it is still inside the bounded 24-hour grace window and not beyond a known expiration.

If there is no eligible recently confirmed entitlement, QCLF remains on Basic until the service can be confirmed again. The automatic task will retry; repeated manual refreshes do not create entitlement.

Legacy Compatibility Does Not Change the Current Workflow

On an upgraded installation that still has a saved Legacy License Key, QCLF can use that key as a backward-compatible proof path if the Authorized-Domain resolver returns Basic. This is compatibility behavior only; new/current installations do not require key entry.

If the result still looks wrong, verify the Authorized Domain and Entitlement Revalidation task before changing forum settings or reinstalling QCLF.

Community Discussion

Want to compare forum workflows, share practical QCLF tips, or discuss how other Joomla site owners use this feature? Visit the QC Live Forum Community. For private support, bug reports, account-specific entitlement problems, or feature requests, use the QuantaCade support system.