Review and Resolve QCLF Content Reports

The QCLF Reports subtab shows report cases only from Categories the current moderator can actually moderate. Reports can target a Topic, permanent Message, or live Message.

Open cases can be acted on, resolved, or dismissed; completed cases remain visible through the status filter as moderation history.

Filter and Review Reports

  1. Open Moderation → Reports.
  2. Filter by Open, Resolved, Dismissed, or All.
  3. Open the Topic and review the report reason, reporter note, reported user, location, and current content excerpt.
  4. Choose the narrowest corrective action needed, then resolve or dismiss the case with an optional resolution note.

Scope and Pagination

The report query joins each case back to its Topic and includes only Topics whose Category ID is in the moderator’s effective moderation set. Reports are ordered newest first and paginated 20 per page. Inaccessible Categories do not contribute cases or counts.

Available Open-Case Actions

  • Delete reported permanent content when the moderator has Topic moderation authority.
  • Restore already-deleted Topic/Message content when restore.content is allowed.
  • Lock the affected Topic when moderate.topic is allowed.
  • Apply a participation restriction to a registered reported user.
  • Resolve or dismiss the report without deleting content.
  • For a standalone Live Chat live Message, direct removal can be available with live moderation authority; Watch Party/Broadcast live-message deletion is intentionally not offered.

Resolution Is Audited

Resolve and Dismiss set the report state, resolver, resolved time, and optional resolution note, then create a moderation-audit row. Deleting reported content automatically resolves an open report with the note that the reported content was removed.

Community Discussion

Want to compare forum workflows, share practical QCLF tips, or discuss how other Joomla site owners use this feature? Visit the QC Live Forum Community. For private support, bug reports, account-specific entitlement problems, or feature requests, use the QuantaCade support system.