View and Edit Subscription Custom Fields in Administrator

Review and update a subscription’s Custom Field values from Administrator without losing historical values or overwriting another user’s concurrent fulfillment work.

Open the Subscription

In Administrator Subscriptions, expand a membership to review Additional Information, then use the subscription edit workflow for supported Custom Field changes. QCMM loads the values attached to that exact subscription.

Concurrency Protection

The edit form carries the subscription’s fulfillment version. If another administrator or fulfillment editor changes the record before you save, QCMM rejects the stale form and requires a reload. This prevents an older screen from silently overwriting newer fulfillment data.

Changing the Plan

For an eligible membership, changing the Plan triggers Custom Field reconciliation. Matching field keys retain their value while adopting the target assignment context, target-only fields can be created blank, and old-Plan-only values are retained as historical snapshots with customer visibility/editability disabled. A subscription tied to an authoritative Meeting booking cannot be moved to another Plan through this generic edit path.

Save and Verify

QCMM normalizes values by field type, records changed administrator-assigned fulfillment fields in audit history, advances the fulfillment version when needed, and keeps the subscription’s history intact. Reload the subscription and confirm the intended values, Plan, and customer visibility.

Community Discussion

Want to compare QCMM workflows or share practical tips? Visit the QC Memberships & Meetings Community. For private support, bug reports, account-specific entitlement or billing problems, or feature requests, use the QuantaCade support system.