What Happens to Custom Fields and Fulfillment After a Downgrade

Know what QCMM preserves when a site drops below Max and which Custom Field and fulfillment actions remain locked until Max or All Access returns.

Saved Data Is Preserved

QCMM is preservation-first. Existing Custom Field definitions, Plan assignments and layout, option data, subscription-specific value snapshots, fulfillment history, and saved configuration are not erased merely because the effective entitlement drops below Max.

Management and Fulfillment Are Max Features

Custom Fields and Custom Field Fulfillment are gated to Max / All Access. Below that level, QCMM locks the feature-management and fulfillment workflows rather than deleting the saved records. Existing subscription history remains durable for later recovery or renewed entitlement.

Restore Access Without Rebuilding History

When Max or All Access becomes effective again, work from the preserved definitions, assignments, snapshots, and history. Review the configuration before publishing changes, especially if Plans or Joomla groups changed while the feature was unavailable.

Downgrade Safely

Before intentionally changing entitlement, export or back up the Joomla site as normal operational practice. Do not delete Custom Fields or rewrite subscription records simply to accommodate a temporary lower tier.


Community Discussion

Want to compare QCMM workflows or share practical tips? Visit the QC Memberships & Meetings Community. For private support, bug reports, account-specific entitlement or billing problems, or feature requests, use the QuantaCade support system.