Create a Max Custom QCMM Email Template

Create an additive Max Custom Email Template that listens to an existing QCMM event and sends only for its configured recipient and Plan scope.

Add a Custom Template

With Max or All Access, open QC Memberships & Meetings → Email and choose Add Custom Email Template. Enter a title, subject, and required plain-text body, then choose an available trigger and recipient.

Choose Existing Routing

A Custom template attaches to a QCMM event that already exists. It does not create a new workflow trigger. QCMM validates that the selected recipient is supported by that trigger and lets you scope the template to all Plans or selected Plans when that event supports Plan scope.

Choose the Format

Max includes HTML capability, so the template can use Plain Text or sanitized Custom HTML. Unlike Core templates, Custom templates have no factory HTML to restore.

Publish Deliberately

New Custom templates are saved Unpublished. Review the content and routing, use Send Test, and then publish the row when ready. Every published matching Core or Custom template sends independently; a Custom template does not replace the Core message.

Community Discussion

Want to compare QCMM workflows or share practical tips? Visit the QC Memberships & Meetings Community. For private support, bug reports, account-specific entitlement or billing problems, or feature requests, use the QuantaCade support system.