Edit, Publish, Reset, and Preserve QCMM Core Email Templates

Edit and publish QCMM Core email templates safely, and use the built-in reset behavior when you intentionally clear a Core HTML body.

Edit the Core Content

Open a Core template from the Email tab and edit its title, description, subject, required plain-text body, and HTML format/content when HTML is available. Core routing metadata is fixed by QCMM rather than converted into arbitrary Custom routing.

Publish or Unpublish Independently

Each Core notification can be published or unpublished without deleting the template. Core templates are protected from deletion so QCMM’s built-in notification definitions remain recoverable.

Restore Factory HTML

On a Core template, when HTML is available, clearing the HTML body completely and saving restores that template’s current QCMM factory HTML. This reset behavior does not apply to a Custom template because a Custom template has no factory HTML to restore.

Preserve During Lower-Tier Operation

When HTML is not currently allowed, QCMM retains the existing saved HTML rather than replacing it with the submitted lower-tier form state. Review and test the template after HTML capability returns.

Community Discussion

Want to compare QCMM workflows or share practical tips? Visit the QC Memberships & Meetings Community. For private support, bug reports, account-specific entitlement or billing problems, or feature requests, use the QuantaCade support system.