Refresh QCMM Entitlement and Interpret the Result
Refresh Entitlement is the administrator action for asking QuantaCade to resolve the current Authorized-Domain entitlement immediately instead of waiting for the hourly Entitlement Revalidation task.
The result must be interpreted by type. An authoritative Basic, expired, revoked, ineligible, or domain-limit response is different from a temporary network/transport failure. QCMM deliberately treats those conditions differently.
When to Refresh
- After adding or changing this site under Authorized Domains in your QuantaCade account.
- After correcting an entitlement or domain assignment problem.
- When Status is stale and you need an immediate verification rather than waiting for the hourly task.
- After clearing a legacy saved key so QCMM can immediately resolve current Authorized-Domain entitlement.
Run the Refresh
- Open Components → QC Memberships & Meetings → Status or Settings.
- Confirm the displayed domain is the site you expect to authorize.
- Choose Refresh Entitlement.
- Read the returned message, then review Status, Base tier, Effective tier, Verification, Last checked, and Next automatic check.
- If paid access remains missing, open Manage Authorized Domains and verify this exact domain is assigned to QCMM or All Access.
How QCMM Interprets Results
| Result type | Current behavior |
|---|---|
| Confirmed paid/domain entitlement | QCMM stores the authoritative tier/source and updates the signed local entitlement state. |
| Authoritative Basic / no paid entitlement | Effective access resolves to Basic unless another valid mechanism such as an active preview applies. |
| Expired / revoked / product or domain ineligible / domain limit | QCMM treats the response as authoritative and does not preserve old paid access as though the denial were merely a network problem. |
| Temporary communication failure | If a previously confirmed entitlement is still eligible, QCMM may retain it only within the bounded 24-hour grace window and never past a known expiration; otherwise Basic remains active. |
Frontend Continuity Is Local
Normal frontend page rendering does not perform remote entitlement HTTP requests. It reads the signed local state and entitlement-task health. That keeps member pages responsive and prevents a remote service outage from becoming a synchronous frontend dependency.
Do Not Confuse Refresh with Preview Start
Refreshing entitlement cannot consume an untouched Max Preview. The preview API path is guarded separately and is allowed only after the administrator explicitly chooses Start 30-Day Max Preview.
Troubleshoot an Unexpected Basic Result
- Check the exact domain shown on Status.
- Check Authorized Domains in the QuantaCade account.
- Check the Entitlement Revalidation task integrity card; premium access requires a healthy canonical hourly task.
- Refresh again only after correcting the underlying domain/task condition. Repeated refreshes do not repair an ineligible domain or task configuration.
Community Discussion
Want to compare QCMM workflows or discuss how other Joomla site owners use this feature? Visit the QC Memberships & Meetings Community. For private support, account-specific entitlement or billing issues, or bug reports, use the QuantaCade support system.