Use the Waiting Room and Host Admit Workflow

Use the QCMM waiting room and Host Admit workflow, and distinguish a booking, waiting participant, admitted participant, and active room presence.

Waiting Is Not the Same as Being in the Meeting

A valid booking can authorize a customer to reach the Meeting Room workflow, but the waiting-room state remains separate from admitted participation.

Host Admit Controls Entry

The Host can see waiting participants and admit them into the active room. Admission is the transition that allows the attendee to join the live participant session; merely waiting does not make the attendee an admitted participant.

Four States to Keep Separate

Booked means the customer owns the appointment. Waiting means the customer has reached the lobby. Admitted means the Host has allowed room participation. Present reflects active room presence used by QCMM attendance logic.

Why the Distinction Matters

Lobby time is not treated as completed participation. QCMM keeps admission and presence separate so attendance can be based on actual Host-and-attendee overlap rather than on a customer simply opening the pre-join or waiting experience.

Community Discussion

Want to compare Meeting Room workflows or share practical QCMM tips? Visit the QC Memberships & Meetings Community. For private support, bug reports, account-specific entitlement or billing problems, or feature requests, use the QuantaCade support system.