Use QCMM Payment Events and Refunds Reports

Use QCMM Payment Events for payment chronology and Refunds for refund-specific billing context, methods, notes, amounts, and commercial snapshots.

Payment Events Is the Chronology View

The Payment Events Report reads QCMM payment-event records. It shows event ID, customer, Plan when linked, billing record, method, status, amount/currency, reference, note, creator, and creation time. It covers PayPal checkout, manual entries, credits, refunds, and other membership billing activity recorded as events.

Inspect an Event

On-screen Payment Events rows provide a View # action for the event ID so support staff can inspect the selected payment event while retaining the report filter context.

Refunds Is the Refund-Specific Billing View

The Refunds Report reads billing records that have a positive refund amount or refunded status. It includes invoice/customer/Plan, Promotion and Coupon snapshots, campaign/source attribution, billing status, refund amount/method/note, original paid amount, currency, original payment method/reference, and refund/create timestamps.

Filtering Differs by Record Type

Payment Events can filter by Plan, event status, payment method, date, and Search. Refunds can filter by Plan, billing status, refund method, refund-related date, and Search. Choosing a payment/refund method therefore targets the appropriate method field for the selected report.

CSV Subscription Context

Payment and refund CSV rows can append Custom Fields only when QCMM can map the event or billing record to an exact subscription. Unlinked records remain blank in those added columns rather than borrowing values from another membership.

Community Discussion

Want to compare QCMM workflows or share practical tips? Visit the QC Memberships & Meetings Community. For private support, bug reports, account-specific entitlement or billing problems, or feature requests, use the QuantaCade support system.