Mark a Meeting No Show and Grant a Courtesy Reschedule

Record a QCMM No Show and, when appropriate, grant one courtesy no-charge replacement while preserving the original No Show history.

How QCMM Determines a No Show

For the native Meeting Room, QCMM treats arrival evidence as attendance evidence. Reaching the lobby, being admitted, or establishing live presence means the attendee showed up; duration alone does not determine No Show status.

Grant a Courtesy Reschedule

After the Meeting has ended, an authorized Host or administrator can use the No Show courtesy-reschedule action for a booking currently marked No Show. QCMM then moves the current booking lifecycle to Reschedule Required.

The Original Result Is Not Erased

The historical No Show remains in booking history. QCMM records a separate no_show_reschedule_granted action, so the audit trail shows both the consumed original appointment and the later courtesy decision.

No New Charge

The linked scheduled entitlement is reactivated while the customer chooses one replacement Meeting Time. The replacement uses the existing purchase; QCMM does not create another charge for the courtesy reschedule.

Community Discussion

Want to compare scheduling workflows or share practical QCMM tips? Visit the QC Memberships & Meetings Community. For private support, bug reports, account-specific entitlement or billing problems, or feature requests, use the QuantaCade support system.