Require a Customer to Reschedule a Meeting

Require an attendee to choose a replacement QCMM Meeting Time while preserving the purchase and allowing one no-charge reschedule.

Use the Supported Reschedule Action

When a confirmed appointment cannot proceed, an authorized Host or administrator can remove the attendee from that Meeting Time and allow a replacement without creating another charge.

Before the Meeting Starts

The attendee booking must still be confirmed and the Meeting must not have started. QCMM verifies the Host, Plan, Meeting Time, attendee relationship, and reschedule permission before changing anything.

What Changes

The attendee booking moves to Reschedule Required. Its seat is released for another customer, while other confirmed attendees remain booked on the original Meeting Time. The linked scheduled entitlement remains active while the customer chooses a replacement.

Purchase and History Stay Intact

QCMM does not create a new financial record. It records the Host/Admin reschedule action in booking history and preserves the original Meeting Time as historical context. The customer then uses the normal no-charge replacement selector, which excludes the original occurrence.

Community Discussion

Want to compare scheduling workflows or share practical QCMM tips? Visit the QC Memberships & Meetings Community. For private support, bug reports, account-specific entitlement or billing problems, or feature requests, use the QuantaCade support system.