Reschedule a QCMM Meeting as a Customer

Reschedule an eligible QCMM Meeting to another available time with the same Host without creating a new invoice, payment, or purchase.

Rescheduling Moves the Existing Purchase

Customer rescheduling moves the existing authoritative booking to a replacement Meeting Time. It does not create a new invoice, payment, subscription, purchase hold, or additional charge.

Choose an Eligible Replacement

The replacement must belong to the same Plan and the same Host as the current booking, remain open, satisfy Minimum Booking Notice, have current Scheduling/Host/assignment eligibility, and have enough capacity. QCMM also rejects a replacement that conflicts with another confirmed booking or protected hold for the customer.

When Rescheduling Is Allowed

The booking must be confirmed or already marked Reschedule Required. A normally confirmed Meeting that has already started cannot be rescheduled from the customer area, and the customer must choose a different Meeting Time.

What QCMM Preserves

After the replacement slot is locked and validated, QCMM moves the existing booking, recalculates the scheduled subscription end from the new Meeting end plus entitlement grace, and writes booking history recording the old and new Meeting Times. The old seat is released only as part of this controlled move.

Community Discussion

Want to compare scheduling workflows or share practical QCMM tips? Visit the QC Memberships & Meetings Community. For private support, bug reports, account-specific entitlement or billing problems, or feature requests, use the QuantaCade support system.