Edit a QCMM Subscription in Administrator

Use the subscription editor for controlled corrections to an existing membership. QCMM keeps the subscription identity intact while allowing supported changes to status, Plan, dates, and subscription-specific Custom Field values.

Edit a Membership

  1. Open Subscriptions, locate the membership, and open Manage Membership.
  2. Review the current Status, Plan, Start date/time, End date/time, and saved Custom Fields before changing anything.
  3. Make only the required correction. Supported statuses include Pending, Pending Payment, Scheduled, Active, Cancelled - active until expiration, Cancelled immediately, and Expired.
  4. Optionally request the membership-change email, then save.
  5. Confirm the member’s Joomla-group access and frontend Member Area after a status, Plan, or date change.

Important Guards

QCMM will not save Active with an already-passed End date, and a no-expiration membership cannot be “Cancelled - active until expiration.” A renewal successor cannot be activated before its predecessor has completed required expiration processing, except for an immediate Plan-change successor.

History and Custom Fields

Editing does not rewrite linked billing/payment history. When the Plan changes, QCMM reconciles the subscription’s Custom Field snapshots to the new Plan. Custom Field editing uses a fulfillment version check so an older administrator form cannot silently overwrite a newer update.

If group reconciliation cannot complete, QCMM warns that the subscription was updated but the Joomla groups still require review.

Community Discussion

Want to compare membership workflows or share practical QCMM tips? Visit the QC Memberships & Meetings Community. For private support, account-specific billing or entitlement issues, or feature requests, use the QuantaCade support system.