What Happens to Custom Member Area Tabs After a Tier Downgrade

QCMM preserves saved custom Member Area tabs when entitlement drops. A downgrade changes how many custom tabs may be added or published; it does not silently delete higher-tier tab configuration.

Current Tier Limits

Basic allows 1 custom Member Area tab, Pro allows 2, and Max/All Access are unlimited. Built-in QCMM tabs do not consume those custom-tab slots.

Downgrade Is Preservation-First

If the site already has more custom tabs than the new tier allows, QCMM keeps the stored tab records. Existing configuration, source selection, access rules, and ordering are not deleted simply because the current entitlement is lower.

Publication and Creation Are Constrained

The active tier controls whether another custom tab can be added or a custom tab can be newly published. When the publication limit is reached, QCMM directs the administrator to unpublish another custom tab or upgrade before publishing an additional one.

Do Not Delete Tabs Just to Survive a Temporary Downgrade

If higher-tier access is expected to return, leave the preserved configuration in place. After entitlement is restored, the higher tier’s tab allowance becomes available again without rebuilding the saved tab definitions.

Community Discussion

Want to compare membership or Meeting workflows or share practical QCMM tips? Visit the QC Memberships & Meetings Community. For private support, account-specific billing or entitlement issues, or feature requests, use the QuantaCade support system.