Notification Delivery, Retries, and Why QCSB Has No Email Templates Tab

This article explains the 5-minute Notification Delivery task, retry behavior and delivery tracking; it clarifies that current source contains internal responsive templates but does not expose a customer Email Templates administrator tab.

What you need to know

  • Transfer completion/failure events are persisted to a durable outbox and delivered through Joomla Mail by the 5-minute Notification Delivery task.
  • QCSB 1.01.08 does not expose a customer Email Templates tab. Internal responsive templates/delivery state are maintained by the service and upgrades preserve genuine stored customizations.

Delivery lifecycle

  1. A qualifying transfer completion/failure event is persisted to the QCSB notification outbox.
  2. The canonical Notification Delivery Scheduled Task runs every 5 minutes and asks Joomla Mail to deliver pending notices.
  3. Temporary delivery failures remain trackable/retriable according to the delivery state instead of changing the completed file-transfer result.
  4. Administrator Status/task health is the place to diagnose whether the delivery worker is running.

Why there is no Email Templates tab

QCSB 1.01.08 contains service-managed responsive notification templates and delivery state, but it intentionally does not expose a customer-facing Email Templates Administrator tab. Documentation should not instruct administrators to look for one.

Verify the result

  • Status shows the canonical task as healthy and published.
  • The cadence matches the current required interval.
  • A manual/next scheduled run finishes without a repeated non-zero exit state.

Community Discussion

For practical QCSB workflows and discussion with other Joomla site owners, visit the QC Storage Bridge Community. For private support, bug reports, account-specific entitlement issues, or feature requests, use the QuantaCade support system.