Create a Private FTP Connection

This article shows how to configure user-owned FTP host, credentials, security/passive options, exact root, and subdirectory behavior without exposing those credentials to administrators through shared Workspace configuration.

What you need to know

  • My Private Storage requires Max/All Access and supports user-owned FTP, SFTP, Google Drive, and OneDrive connections. Local storage remains administrator-created only.
  • Private connection ownership is enforced server-side. Private connections cannot be inserted into administrator shared Workspaces even if request/database values are manipulated.

How to do it

  1. Open My Private Storage → Add/New Private Connection and choose FTP.
  2. Enter the exact root, host, port, username, password, security mode, passive-mode choice, and subdirectory setting.
  3. Use FTP over TLS when the endpoint supports it; plain FTP exposes the session to greater network risk.
  4. Test the connection, enable it, and browse the exact root from the private workspace.
  5. These credentials belong only to this user-owned connection and are not reused from administrator-created FTP connections.

Verify the result

  • Test Connection succeeds.
  • The displayed/usable root is exactly the intended root and no parent folder is reachable.
  • A normal authorized user can perform only the operations intended for that connection/Workspace role.

Important limits and mistakes to avoid

  • Never broaden a connection root merely to work around a permission or provider error; fix the actual root/credential/hosting problem.
  • Do not copy administrator or another user’s provider credentials into a private connection as a shortcut; private connections are intentionally isolated.

Troubleshooting

  • If the provider is unreachable, test the connection in Administrator before troubleshooting the Workspace UI.
  • Keep passwords, OAuth secrets/tokens, private keys, and unrestricted private paths out of public screenshots and support posts.

Community Discussion

For practical QCSB workflows and discussion with other Joomla site owners, visit the QC Storage Bridge Community. For private support, bug reports, account-specific entitlement issues, or feature requests, use the QuantaCade support system.