Manage or Delete a Private Connection Safely

This article shows how to edit supported private settings and delete the QCSB private connection/secret relationship without deleting the user’s actual files from FTP, SFTP, Google Drive, or OneDrive.

What you need to know

  • My Private Storage requires Max/All Access and supports user-owned FTP, SFTP, Google Drive, and OneDrive connections. Local storage remains administrator-created only.
  • Private connection ownership is enforced server-side. Private connections cannot be inserted into administrator shared Workspaces even if request/database values are manipulated.

How to do it

  1. Open the Private Connection manager under My Private Storage.
  2. Edit/test/reconnect the connection when only credentials, root, or authorization need repair.
  3. Delete the private connection only when the user no longer needs QCSB access to that provider root.
  4. Confirm the delete action. QCSB removes the private connection/secret relationship but does not delete files stored at the provider.
  5. Verify the connection disappears only for its owner and does not affect other users’ separate private connections.

Verify the result

  • Test Connection succeeds.
  • The displayed/usable root is exactly the intended root and no parent folder is reachable.
  • A normal authorized user can perform only the operations intended for that connection/Workspace role.

Important limits and mistakes to avoid

  • Never broaden a connection root merely to work around a permission or provider error; fix the actual root/credential/hosting problem.
  • Do not copy administrator or another user’s provider credentials into a private connection as a shortcut; private connections are intentionally isolated.
  • Do not bypass failed recovery protection to force a destructive action. The block is intentional safety behavior.

Troubleshooting

  • If the provider is unreachable, test the connection in Administrator before troubleshooting the Workspace UI.
  • If a file action fails, retry with one small test item and read Transfer Details or the operation toast before changing global settings.
  • Keep passwords, OAuth secrets/tokens, private keys, and unrestricted private paths out of public screenshots and support posts.

Community Discussion

For practical QCSB workflows and discussion with other Joomla site owners, visit the QC Storage Bridge Community. For private support, bug reports, account-specific entitlement issues, or feature requests, use the QuantaCade support system.