Test a Private Storage Connection

This article shows how to use the private connection test workflow to verify reachability, credentials/OAuth, root access, and provider trust state before relying on the connection for personal file work.

What you need to know

  • My Private Storage requires Max/All Access and supports user-owned FTP, SFTP, Google Drive, and OneDrive connections. Local storage remains administrator-created only.
  • Private connection ownership is enforced server-side. Private connections cannot be inserted into administrator shared Workspaces even if request/database values are manipulated.

How to do it

  1. Open My Private Storage and edit the private connection.
  2. Confirm the exact root, credentials, provider-specific security/OAuth state, and subdirectory option.
  3. Click Test Connection.
  4. For OAuth providers, make sure that private connection has its own Client ID/Secret and completed account authorization; QCSB does not reuse administrator OAuth credentials.
  5. Use the private workspace only after the test succeeds and the root shown is the intended private boundary.

Verify the result

  • Test Connection succeeds.
  • The displayed/usable root is exactly the intended root and no parent folder is reachable.
  • A normal authorized user can perform only the operations intended for that connection/Workspace role.

Important limits and mistakes to avoid

  • Never broaden a connection root merely to work around a permission or provider error; fix the actual root/credential/hosting problem.
  • Do not copy administrator or another user’s provider credentials into a private connection as a shortcut; private connections are intentionally isolated.

Troubleshooting

  • If the provider is unreachable, test the connection in Administrator before troubleshooting the Workspace UI.
  • Keep passwords, OAuth secrets/tokens, private keys, and unrestricted private paths out of public screenshots and support posts.

Community Discussion

For practical QCSB workflows and discussion with other Joomla site owners, visit the QC Storage Bridge Community. For private support, bug reports, account-specific entitlement issues, or feature requests, use the QuantaCade support system.