Check QCSB Runtime and Installation Diagnostics

This article shows how to review installed version, Joomla/PHP support, cURL/OpenSSL, ZipArchive availability, callback information, and other environment signals before blaming a connector.

What you need to know

• Status separates entitlement, installation/runtime, connector readiness, task integrity, and extension-update health so a provider problem is not confused with a licensing or scheduler problem.

How to do it

1. Open Components → QC Storage Bridge → Status.
2. In the installation/runtime area, confirm the installed QCSB version and whether the current Joomla/PHP versions are inside the supported boundary.
3. Check that cURL and OpenSSL are available before troubleshooting Google Drive/OneDrive communication.
4. Check ZipArchive when protected-folder ZIP download is part of the workflow.
5. Review the displayed OneDrive callback/domain/Installation UUID information and correct a runtime prerequisite before changing provider credentials that are otherwise valid.

Community Discussion

For practical QCSB workflows and discussion with other Joomla site owners, visit the QC Storage Bridge Community. For private support, bug reports, account-specific entitlement issues, or feature requests, use the QuantaCade support system.