Create an FTP Storage Connection

This article shows how to configure Pro+ FTP host, port, username, password, exact remote root, security mode, passive behavior, and subdirectory access; it also explains how to test the connection before using it in a Workspace.

How to do it

  1. Open Storage Connections → New Connection and choose FTP.
  2. Enter the exact remote root plus FTP host, Port (normally 21), Username, and Password.
  3. Set Security to FTP over TLS (recommended) when the server supports it; use Plain FTP only when required by the endpoint.
  4. Leave Use passive mode enabled for most hosted/cPanel environments unless the provider specifically requires active mode.
  5. Choose the subdirectory policy, click Test Connection, and save only after the configured root is reachable.
  6. Add the saved connection to a Workspace and test it with the intended Joomla group rather than only as Super User.

Verify the result

  • Test Connection succeeds.
  • The displayed/usable root is exactly the intended root and no parent folder is reachable.
  • A normal authorized user can perform only the operations intended for that connection/Workspace role.

Important limits and mistakes to avoid

  • Never broaden a connection root merely to work around a permission or provider error; fix the actual root/credential/hosting problem.

Troubleshooting

  • If the provider is unreachable, test the connection in Administrator before troubleshooting the Workspace UI.
  • Keep passwords, OAuth secrets/tokens, private keys, and unrestricted private paths out of public screenshots and support posts.

Community Discussion

For practical QCSB workflows and discussion with other Joomla site owners, visit the QC Storage Bridge Community. For private support, bug reports, account-specific entitlement issues, or feature requests, use the QuantaCade support system.