Edit a Storage Connection and Understand Why Its Provider Cannot Be Changed

This article explains which saved settings can be updated and why the provider identity of an existing connection is intentionally immutable; changing providers requires creating a new connection and republishing it.

What you need to know

  • Basic includes Local storage and the first active Workspace. Pro adds FTP/SFTP, multiple Workspaces, advanced permissions, and background continuation. Max/All Access adds Google Drive, OneDrive, Private Connections, Recovery Vault management, and bulk operations.
  • A plan gate decides whether a feature exists at the current Effective tier. Joomla access and QCSB permission rules separately decide whether a particular user may use that feature.

How to do it

  1. Open Storage Connections and click Edit on the connection card.
  2. Update the friendly name, exact root, subdirectory option, credentials, or provider-specific settings as needed.
  3. The Storage provider is intentionally locked for an existing connection. This prevents an established connection ID from silently changing meaning underneath Workspaces, jobs, audit history, or recovery records.
  4. If the provider itself must change, create a new connection, test it, add it to the appropriate Workspaces, then remove the old connection from those Workspaces before deleting the old record.
  5. Run Test Connection after changing root or credentials.

Verify the result

  • Test Connection succeeds.
  • The displayed/usable root is exactly the intended root and no parent folder is reachable.
  • A normal authorized user can perform only the operations intended for that connection/Workspace role.

Important limits and mistakes to avoid

  • Never broaden a connection root merely to work around a permission or provider error; fix the actual root/credential/hosting problem.

Troubleshooting

  • If the provider is unreachable, test the connection in Administrator before troubleshooting the Workspace UI.
  • Keep passwords, OAuth secrets/tokens, private keys, and unrestricted private paths out of public screenshots and support posts.

Community Discussion

For practical QCSB workflows and discussion with other Joomla site owners, visit the QC Storage Bridge Community. For private support, bug reports, account-specific entitlement issues, or feature requests, use the QuantaCade support system.