QC Support Ticket - (MAX)
Unlock the complete QCST help desk with unlimited team structure, email-created tickets and replies, mailbox routing, merge/split tools, and scheduled analytics.
Membership Overview
QC Support Ticket Max is the complete web-and-email support tier. It includes everything in Pro, supports unlimited authorized production domains, and removes QCST plan limits on agents, departments, categories, and custom fields.
Max adds department inbound mailboxes so ordinary email can create tickets and replies, safe inbound attachment importing, authorized agent email commands, department routing, ticket relationships, merge and split workflows, advanced analytics, and scheduled executive or agent reports with optional CSV attachments. It is built for organizations that want their Joomla support desk to operate consistently through both the customer portal and normal email.
What's Included
- Unlimited Licensed domainsNumber of authorized production domains.
- SupportSupport level included with the active plan.
- Unlimited AgentsMaximum active frontend support agents.
- Unlimited DepartmentsMaximum support departments.
- Unlimited CategoriesMaximum issue categories.
- Unlimited CustomersQCST plan-based customer limit.
- Unlimited TicketsQCST plan-based ticket limit.
- Unlimited Ticket repliesQCST plan-based normal reply limit.
- Ticket historyRetained normal ticket-history capacity.
- Protected website attachmentsUpload and serve protected ticket attachments through the website workflow.
- Agent / department assignmentAssign support work to the appropriate agent or department.
- Ticket prioritiesUse supported priority states.
Renewal note
This plan uses manual renewal. If your membership expires, access will be removed until renewed.