QCDS - Requests, Reminders & Delivery

Use QCDS Unsigned, Completed, and Archived Request tabs, filters, actions, downloads, reminders, cancellation, resend, and archive controls.

Understand QCDS Request Status labels and per-address delivery states, including Sent, partial errors, Undeliverable, Completed, and Archived.

Use QCDS Request Details Overview to read status, dates, signer progress, delivery counts, issues, completion recovery, and available actions.

Track QCDS signer Viewed and Signed times, Level 2 identity states, multiple email deliveries, and participant progress from Requests and Participants.

Use QCDS Timeline for chronological Request activity and Delivery for per-address invitation and completed-document email status and actions.

Send an immediate QCDS reminder to currently active unsigned signers and understand eligibility, delivery results, and Timeline evidence.

Understand QCDS automatic unsigned-request reminders, frozen reminder intervals, active-stage eligibility, deadline checks, and Scheduled Task health.

Correct a failed QCDS signer invitation address, update the saved Contact, preserve old delivery evidence, and send a replacement invitation.

Retry or stop a failed QCDS signer invitation delivery while preserving delivery evidence, signer-link safety, Request status, and Timeline history.

Cancel an active unsigned QCDS Request, close signer access, preserve transaction history, and understand independent cancellation-email delivery results.

Understand QCDS Request deadlines, workspace expiration defaults, signer-link expiry, scheduled expiration, and server-side deadline enforcement.

Understand the difference between Completed and Archived QCDS Requests and what archiving changes without deleting documents, evidence, or history.

Download a QCDS Completed PDF or Completed Package ZIP and understand when signer attachments trigger the package and what it contains.

Resend the exact verified QCDS completed PDF, understand active original-party recipient selection, append-only delivery history, and resend email behavior.

Fix QCDS completed-document email failures by correcting a saved Contact address, retrying the same address, or stopping further delivery attempts.