QCST - Reporting, Satisfaction & Frontend Customization

Use QC Support Ticket reporting and satisfaction tools, interpret operational support data, configure scheduled report delivery where available, and tailor customer and agent frontend presentation with the current design and text controls.

Articles
Title	Published Date	Author
Use QCST Core Ticket Reporting Use QCST Core Ticket Reporting — QC Support Ticket 1.0.42 setup, behavior, verification, and troubleshooting.	September 27, 2026	QuantaCade
Filter Pro Ticket Reports by Date, Department, and Category Filter Pro Ticket Reports by Date, Department, and Category — QC Support Ticket 1.0.42 setup, behavior, verification, and troubleshooting.	September 27, 2026	QuantaCade
Export the Pro QCST Ticket Report to CSV Export the Pro QCST Ticket Report to CSV — QC Support Ticket 1.0.42 setup, behavior, verification, and troubleshooting.	September 27, 2026	QuantaCade
Enable Customer Satisfaction Requests Enable Customer Satisfaction Requests — QC Support Ticket 1.0.42 setup, behavior, verification, and troubleshooting.	September 27, 2026	QuantaCade
Submit or Update a Customer Satisfaction Rating Submit or Update a Customer Satisfaction Rating — QC Support Ticket 1.0.42 setup, behavior, verification, and troubleshooting.	September 27, 2026	QuantaCade
Review Satisfaction Results in QCST Reports Review Satisfaction Results in QCST Reports — QC Support Ticket 1.0.42 setup, behavior, verification, and troubleshooting.	September 27, 2026	QuantaCade
Use Max Advanced Analytics Use Max Advanced Analytics — QC Support Ticket 1.0.42 setup, behavior, verification, and troubleshooting.	September 27, 2026	QuantaCade
Review Agent Performance Metrics Review Agent Performance Metrics — QC Support Ticket 1.0.42 setup, behavior, verification, and troubleshooting.	September 27, 2026	QuantaCade
Review Department Performance Metrics Review Department Performance Metrics — QC Support Ticket 1.0.42 setup, behavior, verification, and troubleshooting.	September 27, 2026	QuantaCade
Create a Max Scheduled Report Create a Max Scheduled Report — QC Support Ticket 1.0.42 setup, behavior, verification, and troubleshooting.	September 27, 2026	QuantaCade
Configure Daily, Weekly, or Monthly Scheduled Report Timing Configure Daily, Weekly, or Monthly Scheduled Report Timing — QC Support Ticket 1.0.42 setup, behavior, verification, and troubleshooting.	September 27, 2026	QuantaCade
Send a Scheduled Report Immediately Send a Scheduled Report Immediately — QC Support Ticket 1.0.42 setup, behavior, verification, and troubleshooting.	September 27, 2026	QuantaCade
Edit or Delete a Scheduled Report Edit or Delete a Scheduled Report — QC Support Ticket 1.0.42 setup, behavior, verification, and troubleshooting.	September 27, 2026	QuantaCade
Customize QCST Frontend Design Customize QCST Frontend Design — QC Support Ticket 1.0.42 setup, behavior, verification, and troubleshooting.	September 27, 2026	QuantaCade
Customize the Customer Support Portal Design Customize the Customer Support Portal Design — QC Support Ticket 1.0.42 setup, behavior, verification, and troubleshooting.	September 27, 2026	QuantaCade

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